Jeff is an experienced business transformation and technology executive who enjoys helping companies get to the next level. For over 20 years, he has worked as a thought and change leader in the manufacturing, entertainment, telecommunications, insurance, retail energy, and construction industries helping companies with business strategy, transformations, leadership development, product launches/development, culture shifts, business/technology operations, and enterprise systems planning.
Before joining Thought Ensemble, Jeff helped DISH, a Fortune 200 company, transform their service offering by launching a new over-the-internet television business – Sling TV. His position as Director of Business Operations & Strategic Initiatives, and later as Director of Marketing Technology, allowed him to help create and execute the go-to-market strategies for business operations, customer service, and marketing. Before that, he worked as Director of Corporate Initiatives to drive strategic cross-functional and cross-company initiatives. And, as Director of IT Service Management, Jeff was able to drive large-scale process improvements in IT operations. Jeff has also held positions at 414 Consulting (Principal), Mundo Enterprises (Co-founder & COO), and International Rectifier (Director of Global Enterprise Architecture & IT Security).
Jeff has an MBA from Pepperdine University with a focus on Business Strategy and Entrepreneurship and a BS in Management Information Systems from California State University, Chico.
After receiving my BS in Management Information Systems, I joined a brick and mortar semiconductor manufacturer who wanted to double its sales by launching a B2B ecommerce channel. It was like drinking straight from a fire hose as I was exposed to the overall business strategy and expected to help develop the technology strategy. Within 18 months we launched the new systems and three years later the company had grown from $500M in revenue to $1.2B. The experience was amazing and it set me on my path.
Since then, I’ve had the opportunity to work for companies ranging from startup to Fortune 200. I’ve gotten to see firsthand how IT strategy influences the effectiveness of the business strategy. IT strategy done right can enable a company to be more nimble in reacting to market changes, whereas a poorly designed IT strategy can hamstring a company allowing its competitors to outpace it. Developing and implementing an IT strategy to best support the business is never easy. The challenges are multifaceted and the solutions always require building solid relationships across the business. It’s the development of a holistic solution that most excites me about working in this space. I’m required to be a change leader, advisor, and true partner to the business.
I joined the team at Thought Ensemble because we share a passion for helping companies exceed their business objectives through the strategic use of technology. I’m excited and honored to be working with some of the brightest technology strategy professionals in the industry.
We’ve created two capability reference models that retail energy providers can use to: Assess the health of current capabilities and identify failing technologies or broken processes that should be addressed Determine which current capabilities could be reused to help...