Technology Innovation Process

Case Study

Project Overview

The CEO of our client, a mid-sized insurance carrier, believes that disruptive innovation is real, in every industry. He asked us to build a process by which business problems could be matched with technology opportunities. We helped build a framework that not only generates regular ideas, but has alternative paths to support the development of those ideas to the state they can be integrated back into the “standard” processes.

The Results

  • Based on our conversations around the type of innovation that was most important to foster, the CEO and CIO evolved their thinking from the focus on an innovation process to a broadened innovation framework supported by a lab
  • The framework was embraced by key stakeholders and then completed with detail that will support turning it into action
  • Because of this endeavor’s strategic importance, the company is planning to hire a senior executive to focus on innovation

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