Here’s a rant about a mean guy on vrbo.com

by

thumbs down gesture

Every once in a while, once, maybe twice a year, I give myself the leeway to rant about something totally unrelated to IT strategy on this blog.  So here we go!!  Maybe I’ll make some loose link to this false sense of trust we get from feeling connected to people online via others’ positive reviews … but no promises.  I’m primarily just going to rant.

Six weeks ago I began researching houses to rent for my family in the mountains this summer.  Since we need a pretty large place, there weren’t a ton of options, but we found one that looked great and came to agreement with the owner on renting his place for a week.  We agreed to the price, and to the dates.  He was on vacation and said that we’d work through the contract as soon as he got back.  I emailed and called a few times and that continued to be his story.  He assured me the house was ours and we’d work through the details later.

Long story short, I got screwed.  When I called him once again this morning to ask to finalize the contract he acted like he didn’t even know me at first and then claimed to not remember the previous conversations.  We talked for about 20 minutes and by the end of it he did remember and apologized, but couldn’t do anything for me.  Needless to say, I will be writing a pretty harsh review on vrbo.com to warn others, but it may be lost amidst all his great reviews.

After channeling all that negative energy into making cold calls for work (which worked surprisingly well), I started looking around for alternative places to sleep.  In talking to one nice salesperson from a management company, I heard some much worse horror stories about VRBO.com.  Apparently there’s a whole slew of scams out there where people post pictures of houses that aren’t theirs, collect payment in full, and send people to knock on the door of some very surprised homeowner who knew nothing about their intended “guests”!  I guess I should be thankful I’m not out any money.

That’s my venting and here’s my warning.  Just beware online, even if you THINK it is a reputable website and you see that people get great reviews.  Again, I’m lucky I’m not out any money and that we didn’t show up with no place to stay.  I think from now on I’ll use a real business to do this kind of thing.

PS, Meich, if you are reading this, don’t worry!  The kids have all pitched in to find some other fabulous places today… it is going to be a great vacation. 🙂

READ MORE

Why Does Change Management Keep Getting Put in Time Out?

Why Does Change Management Keep Getting Put in Time Out?

Buzzword Soup, Anyone? If I use words like “Transformation” or “Change Management” in a meeting, everyone nods like they get it. But in reality, there are usually as many understandings of those terms as there are people around the table. In today’s soup of ambiguous...

read more
Moving Forward From the Home Office

Moving Forward From the Home Office

It’s been almost 20 years since I’ve gone into an office five days a week. In that time, I’ve progressed in my consulting career from a Senior Manager, to a Principal, to a VP, to a Managing Partner, to a CEO. I barely remember what it’s like to “go to work” and to...

read more
The Leadership Dog Years

The Leadership Dog Years

As a business leader, I feel like I’ve been living in dog years — so much has happened that this year feels more like seven. In the spring, our company — like many others — had to throw out our annual plans and quickly pivot to new ones. In the summer, we increased...

read more
Shifting Perspectives: 3 Learnings From a 3-Day Training

Shifting Perspectives: 3 Learnings From a 3-Day Training

About a week ago, I completed the second live (virtual) training in the process of becoming a Certified Professional Coach through iPEC. Once again, my mind was blown! It reinforced for me that virtual workshops can, and do, work, and, in a lot of ways, I prefer them...

read more
Finding My Work-Life Balance

Finding My Work-Life Balance

In my previous post, I told the story of how I got back into consulting after becoming a mom. All of the diverse experiences I had during that journey have helped me to find my work-life balance by… Defining Boundaries “Go home,” my first boss said 12 years back —...

read more
How I Got Back to Work After Being a Full-Time Mom

How I Got Back to Work After Being a Full-Time Mom

I Landed My Dream Job Throwback to 2014, I had completed my MBA, landed my dream job as a consultant, and was hoping that my new consulting career would exponentially ramp up my career growth for the next 5 years. This would position me to take on critical decision...

read more
Self-Awareness is Key to Belonging

Self-Awareness is Key to Belonging

In August of this year, as part of our annual company meeting, our team at Thought Ensemble participated in the foundational session of Diversity, Equity, and Inclusion (DEI) training led by Dr. Nika White, IOM, CDE (she/her/hers). One of the most meaningful moments...

read more